A clear place to start when you need help with a visit or follow-up.
At a glance
If you are unsure which department to contact, how to request an appointment or what to do next, start with Client Care. The team can direct your question to the right hospital service.
For questions about a visit, appointment or department, use the published hospital contact details. The team can explain the right next step without asking for sensitive information in a public message.
Keep clinical details for a private conversation with the treating team. The public website and appointment form are for scheduling and general information.
Useful information
Client Care can explain the public appointment-request process, share the relevant department contact line and help you prepare a question for your visit.
The public booking form should contain scheduling details and a short reason for the visit. It should not contain detailed clinical information or medical records.
The Accident and Emergency Department operates 24 hours a day. If you have an urgent concern, use the emergency call or WhatsApp link on the Contact Us page and do not wait for an online appointment request.
Next step
Call or WhatsApp the Client Care line for help with appointments, department contacts and general website questions.