Terms and Conditions

Basic information for using this public website.

At a glance

Start with the information you need

These public website terms are a short starting point for visitors. They do not replace advice from a healthcare professional or the terms provided by the hospital for a specific service.

For questions about a visit, appointment or department, use the published hospital contact details. The team can explain the right next step without asking for sensitive information in a public message.

Keep clinical details for a private conversation with the treating team. The public website and appointment form are for scheduling and general information.

Useful information

Terms and Conditions explained

Using this website

Use the public website to find hospital contact details, browse service information and submit an appointment request. Do not use the website as a substitute for urgent medical care or a direct conversation with a clinician.

An appointment request is a request for the hospital team to review. It does not create a confirmed appointment until the team responds with the exact arrangement.

Need clarification?

If a service, payment arrangement or appointment condition needs clarification, contact Client Care or the relevant department before relying on this page.

Next step

Need help with a visit?

Contact Client Care for questions about using the website or arranging a hospital visit.